Contact Us | shrewd-networth

How to reach us

Email

We respond to all inquiries within one business day. Include your location and service interest for faster response.

Office Location

Unit 7, 142 Garden Grove Circuit
Melbourne VIC 3000
Australia

Our office handles scheduling and administrative matters. Field teams operate from this location but work across service areas.

Working Hours

Monday to Friday: 7:00 AM – 6:00 PM
Saturday: 8:00 AM – 3:00 PM
Sunday: Closed

Field work occurs during daylight hours. Office inquiries are handled during listed hours. Emergency tree services available by arrangement.

Service Areas

We operate across Melbourne metropolitan area and surrounding suburbs within 40km of CBD. Interstate services available for larger landscape design projects. Contact us to confirm availability in your specific location.

Servicing Melbourne and surrounding areas

What to expect when you contact us

Initial Response

We'll reply within one business day with availability for an assessment or answers to specific questions. We ask about your location, property size, and current garden state.

Assessment Scheduling

If you're interested in service, we schedule a property visit. This takes 30-45 minutes. We walk the space, discuss your goals, and identify priorities.

Written Recommendations

Within two days of assessment, you receive written recommendations with specific services, estimated costs, and timing considerations. No obligation to proceed.

Service Setup

Once you approve a service plan, we schedule start dates based on current workload and seasonal appropriateness. Most new clients begin service within 2-3 weeks.

Before you reach out

Do you provide free quotes?

Yes. Initial assessments and written recommendations carry no charge. You only pay if you proceed with service.

How far in advance should I contact you?

For routine services, 2-3 weeks notice works well. Larger projects like landscape makeovers benefit from 6-8 weeks lead time for planning and scheduling.

Can you handle urgent garden problems?

We accommodate urgent situations like storm damage, fallen trees, or severe pest outbreaks when schedule permits. Contact us immediately for assessment.

What information should I include in my inquiry?

Your suburb or area, approximate property size, current garden state, and what you're hoping to achieve. Photos help but aren't required.

Let's discuss your garden needs